70% 60% Increase in 60% 50% appetite for food 40% 40% 34% delivery services 30% 30% 26% since COVID-19 20% 10% outbreak in the 10% UK14 0% 18-34 years old 35-54 years old 55+ years old Already increasing delivery frequency Plan to increase delivery frequency TM Example: AliPay , the world’s largest digital wallet app, has launched a post-COVID-19 initiative enabling embedded payments in third-party applications through mini-programs. These will enable contactless payment services across industries including medical care, food delivery and logistics.15 22 10 Ways COVID-19 is impacting payments