AI and ME #TECHVISION2020 For humans to understand machines, And machines need tocomprehend theyneed explanations that can be what they are sensing in a more understood and trusted. human way to extend collaboration. TD Bank is using AI to help approve or deny Technology advances are allowing AI systems loans, andintroduced a tool that explains to better understand natural language in the reasoning behind their AI's decisions. context,similar to the way humans learn As algorithms assume more responsibility, reading comprehension in school. And this this kind ofexplainabilitywill help growing comprehension isn’t limited to employees trust new AI systems as their language.Microsoft’s HoloLens 2 mixed reality decision-making partners. This will headset uses image recognition and machine alsohelp themestablish trust with learning to identify objects and understand customers and demonstrate ethical- what they are: for instance, that a couch is not decision-making processes to regulators. just a series of pixels, but something that can be sat on and belongs in a living room. Technology Vision 2020 | accenture.com/technologyvision 8