Robots in the Wild #TECHVISION2020 How will your business build trust for robots among the variety of stakeholders who will encounter them? ⎮Take steps to help people who are interacting with these ⎮To minimize potential disruptions your robots may devices to understand machine behavior. Your company cause in uncontrolled environments, take steps to will be responsible for handling interactions with a much design devices in a way that clearly conveys intent. larger array of individuals, and many of these people will Work with industry partners to standardize these not be your customers, so these encounters may be their systems whenever possible. first interaction with your company. Consider the user experience and human-machine interaction expertise your company will need to navigate these uncertain waters. Technology Vision 2020 | accenture.com/technologyvision 17