as t w s i A   03 The importance of work intangibles As debate continues around the return to the office, one thing is clear: for many people, it’s not yet a success. We’ve raised some of these issues before, but they haven’t been fixed and the consequences are becoming clearer. It comes down to the hard-to-measure, intangible benefits of office life that have gone missing— and this is intimately tied to the post-pandemic evolution of cities and their entire value proposition. Many continue to resist a return to pre-Covid work rituals, while others crave the rewards of being together. It’s time leaders went back to the drawing board to make a logical, mutually beneficial plan. + photorealistic, algorithm version 4, change 100, aspect ratio 3:2 Copyright © 2022 Accenture. All rights reserved. 32