Building a Responsible Metaverse Key Takeaway Most Influential Safety Features 18-40 years old Over 40 years old Companies, governments and civil societies must partner to overcome significant challenges to digital 1 Mechanisms to combat Features that allow users to safety, and to ensure that virtual misinformation control their own safety environments do not compromise the health and well-being of users. Features that allow users to Built-in mechanisms to penalize These public-private partnerships 2 control their own safety users for bad behaviours should identify and prioritize online harms in the metaverse (such as misinformation, bullying Cross-industry standards Mechanisms to combat and extremism); build tools and 3 for trust & safety misinformation technology to combat harmful content; and invest in talent to Human moderators that Enforcing use of real names and support platform integrity and 4 proactively monitor user vetting users’ identitites community managers. interactions and experiences 5 Built-in mechanisms to penalize Clearly written and communicated users for bad behaviours community guidelines Figure 4: Safety features affecting perceptions of trust 16

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