The future of AI is accelerating This is a pivotal moment. For several years, generative AI and foundation models have been quietly revolutionizing the way we think about machine intelligence. Now, thanks to ChatGPT, the whole world has woken up to the possibilities this creates. While artificial general intelligence (AGI) remains a distant prospect, the speed of development continues to be breathtaking. We’re at the start of an incredibly exciting era that will fundamentally transform the way information is accessed, content is created, customer needs are served, and businesses are run. Embedded into the enterprise digital core, generative AI, LLMs, and foundation models will optimize tasks, augment human capabilities, and open up new avenues for growth. In the process, these technologies will create an entirely new language for enterprise reinvention. Businesses are right to be optimistic about the potential of generative AI to radically change how work get done and what services and products they can create. They also need to be realistic about the challenges that come with profoundly rethinking how the organization works, with implications for IT, organization, culture, and responsibility by design. Companies need to invest as much in evolving operations and training people as they do in technology. Radically rethinking how work gets done, and helping people keep up with technology- driven change, will be two of the most important factors in realizing the full potential of this step- change in AI technology. Now’s the time for companies to use breakthrough advances in AI to set new performance frontiers—redefining themselves and the industries in which they operate. 20 A new era of generative AI for everyone |