ABOUT ACCENTURE Samantha Sanders Accenture is a leading global professional services company, providing Accenture Global Insurance Marketing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of [email protected] these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s Daniele Presutti largest network of Advanced Technology and Intelligent Operations centers. With 513,000 people serving clients in more than Chairman: Digital Insurer Network, and Accenture Senior Managing 120 countries, Accenture brings continuous innovation to help Director – Insurance Lead, Europe clients improve their performance and create lasting value across their enterprises. [email protected] Visit us at www.accenture.com STAY CONNECTED ABOUT THE RESEARCH Read our blog Accenture Research shapes trends and creates data driven insights about the most pressing issues global organizations face. Combining Linkedin the power of innovative research techniques with a deep understanding Twitter of our clients’ industries, our team of 300 researchers and analysts spans 20 countries and publishes hundreds of reports, articles and points of view every year. Our thought-provoking research—supported Copyright © 2020 Accenture. All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks by proprietary data and partnerships with leading organizations, such of Accenture. This document is produced by consultants at as MIT and Harvard—guides our innovations and allows us to transform Accenture as general guidance. It is not intended to provide theories and fresh ideas into real-world solutions for our clients. For specific advice on your circumstances. If you require advice or further details on any matters referred to, please contact your more information, visit www.accenture.com/research Accenture representative. AN INNOVATION AGENDA FOR THE COVID-19 ERA 26