PART ONE Stagnation With A Side Of Momentum PART TWO What’s Underneath The Current State Of CX PART THREE The Road Ahead © 2019 Forrester Research, Inc.
Light on the Horizon Page 1 Page 3
Light on the Horizon Page 1 Page 3PART ONE Stagnation With A Side Of Momentum PART TWO What’s Underneath The Current State Of CX PART THREE The Road Ahead © 2019 Forrester Research, Inc.
Light on the Horizon Page 1 Page 3