What To Do Now, What To Do Next. Commercial banks are at the epicenter of a global economic storm fueled by COVID-19. In it, they are up against a two-fold headwind: helping their customers—especially small and midsized businesses—stay afloat, while shoring up their own businesses and scaling capacity. We understand the challenges you face and offer our assistance wherever it may be helpful—our global perspective and resources are at your disposal as you plan and enact the necessary steps to generate continuing value for the bank and your customers. 2 Copyright © 2020 Accenture. All rights reserved.