Reinventing operations Unprecedented changes in the business vironment have redefined traditional en performance benchmarks. Prompted by economic and geopolitical factors, organizations are compressing transformation cycles and accelerating their paths to operations maturity. Our research shows that 9% of our surveyed organizations reached the intelligent level of operations maturity (up from just 7% in 2021), despite a dramatic shift in performance benchmarks. Yet, some organizations are finding it hard to remain competitive and drive breakthrough improvements in operations maturity. Organizations at Foundational and Automated levels struggle to successfully deploy the six capability measures of operations maturity across enterprise functions. ations enting Enterprise Oper v ein R 09