Foreword Disruption has become a way of life. we’ve researched and discussed with using strategic managed services. The Accenture Global Disruption Index clients for more than a decade. These services are an effective and estimates macroeconomic volatility efficient way to drive holistic value has increased 200% since 2017, More organizations than ever are and achieve talent at scale, business compared with only 4% from 2011 to reaching higher levels of operations and industry expertise and access to 1 2016. It’s putting pressure on every maturity and accessing new levels of leading technology. organization to transform, fast and performance today compared with frequently, to keep pace with three years ago. But the gap is This report aims to offer your market expectations. widening between this growing group organization ways to reinvent of “operations reinventors” and those operations—with the right technology, But accelerating broad and bold who have deferred investing in insights, data, people and partners. transformation programs isn’t an end optimizing operations. game. Organizations should reinvent every area of their enterprise over time, Finding a way to go beyond functional ations continually, to better manage change. operational benefits to access a new performance frontier is possible. How can you get started? We believe Some organizations that seek to Yusuf Tayob that high levels of operations maturity digitize faster are putting more can contribute to successful resilience in the business and Group Chief Executive reinvention strategies. It’s a topic capturing new paths for growth by Operations enting Enterprise Oper v ein R 02 1. Total Enterprise Reinvention, Accenture 2023 https://www.accenture.com/us-en/insights/consulting/total-enterprise-reinvention