Transform the business inside and out Advances in AI are letting organizations build is merely reading off of the slides and provide offer live insights about how a customer is feeling interactive, adaptable and intelligent systems feedback on how often filler words (“um” and “ah”) and provide guidance to the call agent on how that collaborate with human employees to help are used or insensitive phrases like “best man for to improve the experience. This collaboration them reach their goals. While this collaboration the job.” Microsoft’s presentation coach isn’t just between human employees and AI not only offers is valuable across the organization, businesses an automated system; it collaborates with individual the call agents real-time coaching, but also helps are finding it’s especially transformative for their employees, using live feedback to help them learn identify future coaching opportunities for them. learning and training initiatives. Far more than just and improve their speaking. What’s more, every streamlining existing methods, collaborative AI employee with PowerPoint can use it. Sophisticated systems that interact and collaborate coaching has the potential to democratize and with humans are becoming an integral part of the expand HR programming, while creating entirely Human-AI collaboration is also creating training work environment, generating ideas and solutions new strategies for employee development. opportunities that didn’t exist before. Cogito, a just like their human counterparts. It’s a new kind behavioral science software company, is using of partnership that impacts every level of the Collaborative AI training can provide learning voice-to-text and sentiment analysis to coach business, and leaders will see that opportunities opportunities at unprecedented scale. Microsoft human call center agents in empathy during their for collaborative AI are both external and internal. 19 recently launched an AI-powered presentation phone calls with customers. When a customer AI training is just the start. In the future, collaboration 18 coach for its web version of PowerPoint. The calls with a question, Cogito lets the agents know in between humans and AI will transform the business tool assists presenters with pace, slide reading real time if they are speaking too fast or interrupting inside and out. and wording. It can track how quickly or slowly the customer. The AI-driven tech can also recognize someone is speaking, detect when a person the emotion and inflection in people’s voices,