1 2 AI and Me 3 4 5 Speaking the same language Language is just one element that machines will need to understand to better collaborate. For many employees, these technologies are most valuable when they can understand the physical context of humans. Companies must ensure the tech can sense—and make sense of—a person’s surroundings to enhance human-machine collaboration. Image recognition and machine learning allow Microsoft’s HoloLens 2 mixed reality headset to not only see, but also understand the wearer’s physical environment.26 26 Technology Vision for Insurance 2020 | We, the Post-Digital People