#TECHVISION2020 The strands of innovation DNA Leaders are weaving these areas of innovation together, forming their The two companies are working together not only to move Allianz’s For instance, Metromile, a telematics-driven auto insurer in the US, own unique triple helixes and setting their course for the future. To has started licensing its claims platform to other insurers around the global insurance platform to the Azure cloud, but also to develop develop an innovation DNA fit for the future, businesses must find world. Japan’s Tokio Marine has deployed the digital first notice of insurance-as-a-service offerings. Syncier, a startup founded by Allianz, their unique combination of the different building blocks. This starts loss REPORT product from Metromile across its auto insurance book. will offer a new open-source solution built on Microsoft Azure. It will with understanding the opportunities and risks of each. The platform enables drivers to report accidents online and also operate an insurance software marketplace based on Azure 48 through an app. cloud, offering solutions like customer service chatbots and AI-based fraud detection. Allianz’s approach highlights how digitally innovative Maturing digital technology—the social, mobile, analytics and cloud players can tap into new revenue streams—by helping laggard (SMAC) stack—is no longer an advantage, though insurance has Some of these partnerships are making advanced technologies 49 competitors to catch up. lagged many other industries in embedding SMAC into its DNA. Those more accessible to the market, in turn making digital transformations insurers that have advanced further down the road to SMAC maturity increasingly straightforward—threatening any incumbent that are, however, finding new value by commoditizing their systems. gets too comfortable. Consider the implications of a partnership between Allianz, the major German-based insurance carrier, and Microsoft. Technology Vision for Insurance 2020 | We, the Post-Digital People 53