Practice makes progress The concept of using AI to solve business problems isn’t new. By 2019, there was evidence that While Achievers are advanced relative Those who transform will be the scaling AI beyond proofs of concept had to their peers, they’ll set new standards ones whose teams master the art 8 a significant impact on ROI. Then the for high performance as their own of AI maturity, using cloud as the pandemic hit. For many organizations, maturity evolves. enabler, data as the driver and AI enterprise-wide transformation was an as the differentiator. urgent means of survival. For others, it Other organizations should be asking quickly became a catalyst to thrive. questions to assess their own AI maturity. How can AI help you differentiate? To help get started, Figure 7 has some AI Achievers are thriving. Across industries, sample questions for C-suite leaders, "AI, for us, is really the they’ve moved past cloud migration to according to Accenture’s AI maturity innovation. They’ve capitalized on cloud’s assessment. There are also tools available technology that we’re scale and computing power to tap into to help benchmark AI maturity and new data sources and AI technologies that establish clear paths to progress and pushing...We want to make are widely available. But AI isn’t their secret performance. to superior performance. It’s how they’re sure that AI and machine approaching AI that makes them different. As AI technologies become more learning is embedded in They’ve established that AI maturity prevalent, the future of all businesses is is as much about people as it is about going to look very different—some will everything we do." technology. As much about strategy as it lead the change, and some will be is about implementation. As much about subjected to it. Francesco Tinto, global CIO, responsibility as it is about agility. SVP, Walgreens Boots Alliance The art of AI maturity—Advancing from practice to performance 30