Systems thinking +52% synthesize internal and external complexities and spot connections holistically versus individually, applying those insights to accelerate change Financial acumen +44% apply deep expertise on financial topics (e.g., P&L, financial data) when making decisions and taking action Leadership skills +44% drive strategic outcomes through aligning, inspiring and motivating others to work toward a common goal Technology and data skills +39% continuously evolve their understanding of what’s possible for the business, people and communities using tech and data Strategic talent development +39% create vibrant career opportunities by combining knowledge of how people learn and grow with awareness of the skills and capabilities the organization needs to stay competitive Business acumen +25% recognize how their business/industry functions and what drives success, while translating that into actions that impact the bottom line and create value for all stakeholders Two primary characteristics set these high achievers apart: their skillset and their connections. The skills to lead Compared to other CHROs, leaders are at a higher level of proficiency across all skills measured in our research. Figure 2 High-Res CHROs are more proficient than their peers across all skills measured Leadership Communication Technology and data Collaboration Creativity Ability to execute Financial acumen Inclusion/cultural awareness Scores are presented as means on a 3-pt. proficiency scale. Business acumen Research skills Talent engagement Emotional intelligence Systems thinking Strategic talent development Leading CHROs Other CHROs Figure 3 High-Res CHROs are more likely to be at the highest level of proficiency across six key skillsets, compared with their peers They’re also more likely to be at the very top level of proficiency for six critical skills relative to other CHROs: advanced in systems thinking, financial acumen, leadership, technology and data, strategic talent development, and business acumen. Data from n=570 CHRO survey responses Data from n=570 CHRO survey responses Skillsets High-Res CHROs Likelihood to score at highest level of proficiency 11

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