3.Lead reinvention beyond the HR function While credibility starts with functional excellence, High-Res CHROs’ impact and influence extends across the entire enterprise and beyond the organization to truly drive transformation. That means they: • Catalyze change: All reinvention must be people-led; as a result, leading CHROs adapt talent strategy at speed and scale to align with business needs and strengthen resilience. Our interviews with CEOs and CHROs show the CHRO’s opportunity to impact many areas that benefit from the people/culture lens, including acquisitions, investments, new products and services, branding and social activism. Additionally, we found that 88% of CEOs say their CHRO should be responsible for infusing a culture of innovation across the enterprise. • Solve systemic challenges: Top CHROs recognize that their organizations are deeply intertwined with the communities in which they function. As a result, they work beyond the boundaries of the company—across organizations, industries, and geographies—jointly contributing to actions for change. They leverage best practices (such as the use of PPE during the height of the pandemic) to help with broader social goals while expanding external partnerships and investments that make an impact in the world. Another way High-Res CHROs add value: improving sustainability, one of the forces that drive change. CEOs with a High-Res CHRO are 1.5x as likely to say their CHRO is directly improving the company’s environmental, social and governance (ESG) performance. 27