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Vulnerable customers are unable to access Cash-to-door Customers are mailed cash requested via cash, yet need to telephone banking. pay helpers. One-time Customers phone in to request a one-time Banks are ATM codes code to retrieve cash from an ATM. working quickly Prepaid cards Customers request and prepay purpose- to give them specific cards which can be shared. options,and are exploring… 16 10 Ways COVID-19 is impacting payments

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