3 Credit card fee waiver 70% Increased contactless payment limit 40% How the top 10 Increased cash withdrawal limit 10% UK banks are Waived cash access fees 20% supporting their Access to fixed rate savings accounts 70% Increased interest-free overdrafts 80% 8 Increased credit card/overdraft limits 80% customers Personal or business loan holidays 80% Refinanced mortgages 20% Mortgage holidays 90% Payments providers are positioned not only to support their customers during the crisis… … but also to drive their own recovery with initiatives to preserve economic liquidity. 12 10 Ways COVID-19 is impacting payments