as t w s i A   03 Second is that no two teams—indeed, no two people—are alike. While creative teams might benefit from being together and fostering a shared vibe that sparks ideas, tasks that require absolute focus could be better done, uninterrupted, in the home office. On an individual level, introverts who have now worked on their own terms might be reluctant to return to pre-pandemic norms, while their more extroverted colleagues will thrive in a vibrant office environment. Designing for these extremes is a challenge leadership must be ready to take on. Third is about output and outcomes. Measuring “productivity” generally focuses on output and 52 fails to quantify what really matters: outcomes. Evaluation of outcomes shouldn’t be limited to quantitative metrics like leads followed up or sales made but should encompass qualitative factors like the experience of work itself. The importance of fun at work should never be underestimated. + surrealist, algorithm version 4 Copyright © 2022 Accenture. All rights reserved. 37