THE INNOVATION ACHIEVEMENT GAP Imagine an electrician who installs a new gadget for a Why is it that technology is But it’s not the case that digital native companies are customer, such as a video doorbell. If he doesn’t figure everywhere, but value is not? closing their innovation achievement gaps, while legacy out a way to integrate it with other devices in the house, companies aren’t. While they might have started in the like the security system or the family’s cell phones, it Value is difficult to capture in part because of the cloud, some digital native companies haven’t adapted their won’t be possible to achieve the benefits of a truly enormous challenge of innovating with legacy systems. systems at the pace of technological change. In every kind connected home. The conventional IT “stack”—spanning software of company, growth depends on a systematic and applications, data, hardware, telecommunications, sequential adoption strategy in line with Future Systems— A similar scenario plays out on a much grander scale facilities and data centers—wasn’t built for today’s enterprise systems capable of scaling innovations across global organizations. CIOs, CDOs and CEOs cloud-oriented world of analytics, sensors, mobile repeatedly and giving organizations the strategic agility understand technology’s significance to their company’s computing, artificial intelligence, the Internet of Things they need to stay ahead of their competitors. strategy and growth. So, in every industry, they’re (IoT), and billions and billions of devices. Nor was it adopting technology that spawns new capabilities. But designed to adapt to the world of tomorrow, whatever despite these substantial investments, many still struggle that might be. to transfer innovations across the enterprise and realize their potential. It’s causing an innovation achievement gap—the difference between potential and realized value from technology investments. Future Systems 6