ABOUT THE RESEARCH We employed a multi-method research approach for Future Systems. Specifically, the research program included surveys, interviews and case study research, and economic and machine learning modelling for diagnostics. 8356 Our research, and that of our partners in our companies, Company Size ecosystem, employs ethical and responsible global research methods. Respondents reveal their $500 million to identities voluntarily, we anonymize all data from 50% IT, $1.9 billion Over $25 billion 50% non-IT, $2 to $4.9 companies in our data set, and report results in billion $20 to $24.9 billion aggregate. We commit to not using the data C-level only $5 to $9.9 collected to personally identify the respondents Our dataset contains a range of Average Revenue growth: 6.4% billion and/or contact the respondents. companies from very high-growth (16%+) Average gross margin growth: 5.7% $15 to $19.9 billion to those witnessing declining revenue Average employee growth: 4.6% $10 to $14.9 1. Survey and margins, and many in between. billion The Accenture Future Systems Survey, 2019, is the largest survey of C-Suite executives on enterprise systems. The survey collected data on: 20 Industries 20 Countries (HQ) Financial Services Resources Products a. Technology adoption Banking (524) Utilities (515) Retail (351) Australia (538) Netherlands Spain (396) b. Application of technologies at scale across Capital Markets (515) Energy (Inc. Oil & Gas) Consumer Goods Brazil (388) (155) Switzerland organizational processes Insurance (515) (350) & Services (521) Canada (313) South Africa (209) c. Organizational and cultural readiness to adopt Communications Metals & Mining (350) Travel (350) China (1012) (155) UK (579) and create symbiotic systems of technologies Media & Technology Chemicals (350) Industrial France (395) Singapore (40) USA (2254) d. Multiple measures of financial and operational Media & Comms. (515) Health & Public Service Equipment (358) Germany (543) Thailand (61) performance Telecommunications (351) Health (356) Life Sciences (515) Italy (366) Malaysia (12) High Tech (350) Public Services (515) Automotive (352) India (246) Philippines (20) The graphic opposite summarizes Software & Platforms US Federal (353) Japan (631) Indonesia (43) the survey demographics. (350) Future Systems 27