DATA, AI AND THE FUTURE DR. ATHINA KANIOURA DAY 2 OF INSURANCE RESILIENCE Dr. Athina Kanioura, Accenture’s chief analytics officer and the global lead of Accenture’s Applied Intelligence practice, said that companies in sectors as diverse as healthcare, financial services, utilities and telecoms have accelerated their digital transformation roadmaps as a result of the COVID-19 pandemic. Across industries, enterprises are recognizing the importance of using artificial intelligence (AI) to leverage the full value of their data. This is also true of insurance, although many companies are still using their data in a siloed manner. AN INNOVATION AGENDA FOR THE COVID-19 ERA 16