AXA XL CYBER COVERAGE JAMES TUPLIN James Tuplin, Head of Cyber and TMT - International Financial Lines at AXA XL, talked about the role of cyber-insurance in AXA’s strategic journey from being a payer of bills to becoming a genuine partner to its customers. Partnering is not a new concept to AXA since it has a risk engineering capability advising customers in sectors such as health. AXA XL’s cyber-insurance offering takes customer partnership to a new level. It is a full lifecycle product that includes threat intelligence at the quoting stage to help the client tighten information security, provides ongoing risk updates and penetration testing, and offers recovery and remediation services to help the client in the event of a breach. AN INNOVATION AGENDA FOR THE COVID-19 ERA 20