Within the first 18 months of operations, Generali Jeniot Insurance companies that follow a similar approach to innovation introduced Internet of Things products and connected should not focus on technology for its own sake—it needs to be insurance solutions in the following markets: used as an enabler for the customer experience. Busetto noted the importance of cooperating with other units in the business. • Smart home solutions for monitoring air quality, tracking pets and managing security. Jeniot has filed two patents to date: one for its AirSafe air quality sensor and another for JADA, a robot subjecting telematics black • Vehicle telematics and safety offerings for the personal smart 9, 10 boxes to crash tests and other simulations. The company is also car market. gaining traction with customers. Developments such as this are • Corporate mobility offerings to improve employees’ driving helping to change Generali’s image in the market and position experience and safety. it as an innovator. • Wearable solutions to manage workplace safety with small wearable devices. Generali Jeniot has formed ecosystem partnerships with the likes of Fiat Chrysler Automobiles, DriveNow and Google 8 to bring digital solutions to market. Together with its partners, it can leverage proprietary behavior-related profiling algorithms and design products and solutions to support new market needs. Busetto said that Generali Jeniot has benefitted from Generali’s brand equity and large customer base, despite enjoying the agility of a startup. AN INNOVATION AGENDA FOR THE COVID-19 ERA 19