Stand up a command center now A command center Within 10 days provides agility for Establish a fully integrated command center to coordinate all aspects of your crisis response. banks in best Focus your command center on the operational areas where the bank is most likely to see managing business origination volume spikes: government funding, line extensions, and loan modifications (such as payment deferrals). through months of Define how the command center will integrate with the bank’s broader COVID-19 response initiatives. economic Create clear accountability on who is running the command center and empower the leader. This uncertainty, role requires senior leadership, ideally, with experience of managing in times of crisis and with clear decision-making authority and direct lines of communication into the executive team. including reacting to various government Within30 days mandates and Define your broader response strategy and clearly articulate it across the organization. stimulus policies. Plan and coordinate with the understanding that crisis-related task forces may be running for the foreseeable future. 6 Copyright © 2020 Accenture. All rights reserved.