Reinventing operations Choosing capabilities Figure 3 Top five digital technologies prioritized for future growth Our research responses show that simply investing more in digital technologies does not guarantee 76% 76% 78% higher operations maturity. Operations reinventors understand that value is best accessed by taking a more balanced approach to their 67% investments in digital technologies. 64% They are distinctly better than their 60% peers at diversifying their investments 57% across some of the elements of the 55% 52% digital core: AI, cloud, automation and 48% 51% 48% 51% 48% cybersecurity (Figure 3). 47% 46% 45% 42% 43% 40% ations Artificial Platform Internet Cloud-based Cybersecurity intelligence modernization of Things SaaS enting Enterprise Oper Intelligent Insight-driven Automated Foundational v ein Source: Accenture operations maturity survey, 2023 R 11
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