Five ways to reinvent operations Enabling a hyper-personalized employee experience demands a talent management and HR information system that can keep up. A robust foundation of an integrated and highly automated system can fuel flexible future growth, enabling organizations to “We have put systems in place scale highly specialized talent capabilities, without the inefficiencies normally that help us measure our thinking associated with hyper-personalization. time, so we can do more strategic Figure 10 thinking rather than spending “We have an agile talent strategy where machines augment human time on the nitty-gritty. We free work in nearly all processes, inspiring fluid collaboration and up time to think about issues that employee movement across functions.” really matter for our future—such as how can we make each of our Operations Foundational brands more sustainable.” reinventors Head of Digital Marketing for Australia and 92% 3% New Zealand, multinational conglomerate ations Source: Accenture operations maturity survey, 2023 enting Enterprise Oper v ein R 28