Five ways to reinvent operations 05 Employ an agile talent strategy The next wave of business transformation will shift from creating isolated digital capabilities to creating the foundations of a new reality—a shared reality that seamlessly converges the physical lives we’ve been leading with the digital ones we’ve been rapidly expanding. But as organizations modernize their legacy systems, they can find it difficult to align and upskill their teams to make the most of the new technologies. Different levels of capability within the talent pool—based on experience and skillsets—can ations complicate the transition. Operations reinventors make the most of organizational diversity. They don’t force rigid constructs for problem solving. Instead, they enable people with a choice of technology tools so that they can develop mutually beneficial solutions to business challenges. enting Enterprise Oper v ein R 27