Five ways to reinvent operations Case study Unlocking A multinational food and beverage company source to pay (STP) processes. Now, the wanted to become the preferred snack business company operates faster and more efficiently $550 million in in the world, but fragmented finance and than before, with customer satisfaction at nearly procurement processes couldn’t keep up with 100%. Under management, the company has savings with changing customer demands. It had grown generated more than $550 million in savings to process reinvention rapidly and set up various supplier systems that invest in new products and better customer and couldn’t share consistent data, its employees supplier experiences. were working in old systems and silos and operating margins were lower than its peers. The new OTC processes have Working with Accenture, a regional center of improved efficiencies by 34% and excellence was established and more than 80 delivered nearly $217 million in software bots were deployed to transform order working capital savings while to cash (OTC) and master data processes. establishing sustainable, efficient Artificial intelligence (AI) tools and platforms processes. made it possible for the company to streamline order management, cash applications and Thanks to intelligent operations, the company is ations deductions management processes. These expected to achieve additional cost savings of changes led to efficiencies in core OTC and 20% and 30% across STP and OTC processes. enting Enterprise Oper v ein R 23