Five ways to reinvent operations In addition to providing real-time data, these systems can identify process gaps and show how to improve processes across functions using low-code automation on cloud-based platforms that give an outside-in view. “Rather than innovate a process, Operations reinventors are well positioned to lead the field as they can access a new people tend to automate the old performance frontier. process. The system doesn’t really add value then, because Figure 8 then it throws out the same data “We adopt process mining as well as internal and external as always. Organizations need to benchmarking across all business processes to drive best-in-class be open enough to innovate performance.” processes and be able to Operations Foundational implement them.” reinventors VP Supply Chain & Procurement, multinational integrated energy and petroleum company 75% 5% ations Source: Accenture operations maturity survey, 2023 enting Enterprise Oper v ein R 22