I,Technologist BigTakeaways TheDemocratizationofTechnology Democratized technology can help close the skills gap. While highly technical skillsets remain in demand, leaders can use democratized technology to cultivate much of A shift is underway in technology development. Natural language processing, whattheyneedwithintheircurrentworkforce. low-code platforms, robotic process automation, and more are democratizing technology, putting powerful capabilities into the hands of people all across the business. This phenomenon addsagrassroots layer to enterprises’ innovation To activate a grassroots layer of innovation, enterprises strategies—while IT will still handle major implementations and work with the most needto train their people to thinklike technologists. Training advanced technologies, the people closest to day-to-day business problems will be programs must cover how to use various democratized tools empowered tocreate technology-driven solutions themselves. Withdemocratized aswellasoverall technology literacy. technology, every employee can be an innovator, optimizing their work, fixing pain points, andkeepingthebusinessinlockstepwithnewandchangingneeds. Democratization is breaking down traditional divisions between the technology and business sides of the organization. Leaders will need to rethink the roles of their IT and non-IT workers andreimagine how they collaborate.