The I in Experience #TECHVISION2020 Does your current method for designing experiences lend itself to sharing control of experience design? ⎮Find points within your customer journeys ⎮Identify and invest in the technologies where individuals may want more control that will enable your next wave of over their experiences. These points are cooperative experiences. Scalability, opportunities to give people using your immersion and participation will be digital products and services the agency key to sharing control and co-creating that will drive long-term partnerships. unique customer engagements. Technology Vision 2020 | accenture.com/technologyvision 14