1 2 3 4 Robots in the Wild 5 Facilitating the rise of the robots Across industries, the proliferation of robots from the traditional controlled warehouse and manufacturing environments into the open world offers enormous opportunity. Increased customer interaction, data collection and even branding occasions will be possible, as limitations on the physical services companies can provide in customers’ lives disappear. But capturing this opportunity will never be as simple as buying a robot and sending it out the door. 46 Technology Vision for Insurance 2020 | We, the Post-Digital People