#TECHVISION2020 48% 50% 50% Finding the right way to integrate robots into organizations and Consumers surveyed for the 2020 Insurance executives surveyed are equally the world includes challenges around talent, questions of human Technology Vision believe robots split in their views of how their employees will -computer interaction and a testbed that quite literally consists of are poised to make their lives easier embrace robotics: half say their employees the whole world—with no boundaries or built-in fail-safes. Insurance (48 percent), more efficient (42 will be challenged to figure out how to work has an as-yet underappreciated but vital role to play in ushering in percent), or more fun (30 percent). with robots; the other half believe their this era of disruption. employees will easily figure it out. By working with robotics manufacturers and enterprises, insurers can help organizations to understand and transfer the risks associated with robots in the wild, in turn facilitating confident adoption of the new technology. Robotics is likely to change the world in unexpected ways in the years to come—and insurance companies can help to make it happen. Technology Vision for Insurance 2020 | We, the Post-Digital People 47