References 1. Accenture, Total Enterprise Reinvention: Reaching a new performance frontier, 6. Accenture defines the “digital core” as a technology architecture that consists 2023. Based on Accenture’s proprietary Global Disruption Index, a composite of three integrated layers: 1) cloud-based infrastructure and security layer, 2) measure that covers economic, social, geopolitical, climate, consumer and modernized and cloud-native applications layer, and 3) data and AI layer technology disruption. We created an overall measure of disruption to assess the level of volatility and change in the external business environment. The index 7. Text analytics revealed a unique focus on the following topics and phrases for is based on the average of six sub-components, that cover the economic, social, the 5% of organizations leading in parallel emphasis on digital core and talent geopolitical, environmental, consumer and technological spheres. Each of the creation: Emerging technology, Employee experience, Hybrid and remote work sub-components is based on a set of indexed scores for a range of indicators. models, Inclusion and diversity, Metaverse, Mobile and web platforms, Security solutions, and Workforce upskilling. 2. Accenture Research analysis based on OECD Economic Outlook and Oxford Economics 8. CHRO is the C-level position with responsibility for the acquisition, retention and engagement of the company’s people. This role sometimes goes by other 3. Data drawn from survey of 570 CEOs conducted between October and titles, such as Chief People Officer or a Chief People & Culture Officer, to reflect November, 2022. See About the Research for more detail. a widening scope. We have used CHRO throughout this report for consistency and clarity. 4. Top-line productivity growth based on a predictive model using revenue-per- employee for the past 10 years (2012-2022). See About the Research section for 9. Surveys were conducted between October and November 2022 with 570 CEOs more information. and 570 CHROs across 12 industries (Banking, Insurance, High Tech, Retail, Consumer Goods & Services, Public Sector, Healthcare, Communications 5. See About the Research section for methodology and Media, Utilities, Energy, Life Science, Software & Platforms) in 12 countries (Australia, Brazil, Canada, China, Germany, France, United Kingdom, India, Japan, Singapore, Switzerland and the United States.) See About the Research section for more information. 35
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