Profile alone is not enough. Our research shows that even when CHROs have the right skills and connections, 55% lack the conditions to impact business growth. But when they do have an optimal environment, their CEOs are more than twice as likely to say the HR function is exceeding their expectations in terms of discovering business value through the company’s people. What are the keys to creating these conditions? First, C-suite leaders must prioritize their people They recognize talent as key force to drive change and competitive differentiation. This commitment starts with all leaders (not just the CHRO) asking a simple question—Are people Net Better Off working here?—and taking personal accountability for the answer. Becoming Net Better Off means employees’ fundamental needs are met and they feel: (1) healthy and well (physically, emotionally and financially) (2) connected, with a sense of trust and belonging 16