Having the right profile and conditions activates a High-Res CHROs’ ability to accelerate change and drive growth. Our survey analysis and in-depth interviews with CEOs and CHROs globally illustrate three key things they do differently. Figure 4 Three things High-Res CHROs do differently to put the forces of change to work • Enable next generation skills • Maximize people-related data to • Catalyze change and ensure all development to meet growth objectives unlock their potential and achieve reinvention is people-led by driving and build the infrastructure needed to business outcomes strategic value for business initiatives deliver the right capabilities at the right time • Innovate through technology and that benefit from the people/culture lens • Use technology to unearth hidden ecosystem by leveraging emerging • Solve systemic challenges by talent and eliminate bias technologies and innovative partnerships expanding external partnerships and • Embrace strategic managed services • Automate strategically by using data investments, contributing to collective action for change and leading to access specialized talent at speed as a springboard for more effective community impact and scale workforce planning and meaningful work Data from n=1,140 CEO and CHRO survey responses and n=17 in-depth interviews with CEOs and CHROs 20

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