1. Access and create talent in innovative ways High-Res CHROs use data-led, AI-powered insights to understand • Use technology to unearth hidden talent: Leading which capabilities their organizations need most—and where to find CHROs are putting new tools to work as they revamp hiring and attract the people that have them. To achieve this, they: and recruitment practices for a new era. They are utilizing • Enable next-generation skills development: In a AI to better understand how bias enters the screening process and looking to data to transform candidate continuously disrupted market, the expertise companies need experiences. They are also discovering talent within their to stay competitive is shifting. Top CHROs prioritize skilling the own organizations and using technology to support creative organization’s people to meet growth objectives, as well as building and flexible work models. the infrastructure to deliver the right capabilities at the right time across the business. Our High-Res CHROs are over 2x as likely to invest significantly in skills development—and they recognize that technology is an integral part of that process. With this approach, they expand access to new and more diverse sources of talent and create pathways for people, such as hiring for skills instead of degrees and offering apprenticeship programs. 21