MORE SUCCESSFUL AI LESS SUCCESSFUL AI DEPLOYMENTS DEPLOYMENTS FOCUSED ON ETHICS Conduct ethics training for their technologists Ethics is not a new area of focus for large organizations, so perhaps it’s no surprise that these % % respondents indicated that they are preparing their employees for the ethical deployment of 92 48 AI. What sets AI apart, however, is the recognition that an artificially intelligent process is one for which the organization has responsibility for the outcomes – in the same way that the organization is responsible for the actions of its employees. Ethical training for technologists signals an understanding of the stakes involved with potentially unethical uses of AI. CONNECT ANALYTICS TO AI See analytics having at least a “major role” in their organizations’ AI strategy % % Analytics drives the learning and the automation aspects of AI – a connection that may not be as 79 14 clear among those who have yet to deploy AI successfully, as the responses to this question suggest. Successful AI users show a level of maturity with data-driven processes that would be expected with successful AI deployments. HAVE TRUST IN AI Completely trust their organization’s ability to ethically use AI technologies % % in the future 61 25 When it comes to AI, success breeds confidence – successful organizations are more than twice as likely to trust their ability to ethically use AI technologies in the future. 13