Appendix Decoding enterprise reinvention in the context of operations maturity Total Enterprise Reinvention involves six differentiating characteristics that are key to continuous reinvention. Organizations that pursue continuous reinvention through this journey of intelligent operations must use a combination of these six capability measures to realize each of those reinventor characteristics. Whether reinventing the enterprise or accelerating operations maturity, the emphasis is on an organization’s ability to harness the ongoing technology revolution—where new technologies and expanding IT are disrupting and driving the next waves of innovation that are bringing new approaches and solutions to businesses in every industry. Six differentiating characteristics of Total Enterprise Reinvention Six capability measures of operations maturity Adopt an enterprise-wide strategy Make the digital core a primary to reinvent all functions and source of competitive advantage in Data, Leading business units delivering the reinvention strategy analytics and Artificial� practices automation intelligence Move beyond traditional benchmarks Place talent strategy and people and set a new performance frontier impact central to reinvention, for themselves and not as an afterthought Stakeholder Business-tech� Talent � experiences Focus on reinventing boundaryless Commit to a philosophy of collaboration strategies ations capabilities that cut across continuous reinvention, evolving as functional silos competitive conditions change enting Enterprise Oper v ein R 35