Technology Vision 2023 | When Atoms meet Bits #TechVision realized. Whatever your preferred vision is, the next mobile-native biometrics and provides secure decade of technology disruption is being shaped by document scanning and storage, giving users how our digital and physical worlds intersect—and greater control over their medical information and the very epicenter of that exchange is digital identity. letting them seamlessly share it with providers 53 and payers. Moreover, it opens the possibility Look at what b.well is doing to improve healthcare of integrating other data, like proof of income, to 52 For many patients, there is critical ease the approval process for insurance policies or experiences. data that could improve outcomes; medical records, 昀椀nancial relief programs. And on the healthcare side, family history, genomic data, 昀椀nancial information, it gives providers access to standardized and even wearables that track sleep, exercise, and diet high-昀椀delity information about those in their care, could be used by providers and payers to deliver 54 all while reducing fraud and risk. better, more personalized care. But this data exists across a multitude of platforms and hosts, forcing Although this example is contained to a patients to repeatedly validate who they are. This single ecosystem, it sends a strong message. Emerging digital identity solutions are precisely, can mean going in person to of昀椀ces to request data, providing physical ID to prove who they are, if unsuspectingly, the answer to creating the types and then taking data to the relevant party just to of multi-partner value people and enterprises have long been desperate for. go through ID veri昀椀cation all over again. There’s too much friction that frequently leaves this critical information untapped. Every business leader needs to recognize that digital identity isn’t a technology question—it’s a strategic b.well saw this as an identity challenge, and business imperative. The web was never built with partnered with Mastercard to build a new intelligent an identity layer, and as companies have increasingly identity platform for healthcare systems. Their relied on digital technology to run their businesses, platform replaces emails and passwords with the challenges resulting from that gap have
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