Focusing on the Now, the Next and the New Normal The present is fraught with uncertainty and the priority is to contain, respond and comply. However, banks need to simultaneously plan and execute their Accelerate the acceleration to the “new normal” in order to emerge as leaders. Future bank We believe this can be done across the Now, the Next and the New Normal horizons in three targeted areas. Stabilise through efficiencies Now Take control NEW Next PREPARE TO REBOUND Stabilise through efficiencies Take control New normal Accelerate the future bank 10