Focus for Success | Full Report

The High Performing Investment Bank

Focus for Success The High Performing Investment Bank Full Report

Full Report ontents Introduction 3 The Anatom of High Performance  The FutureĀ A Reforming Industr Ā An industr under pressure Ā haracteristics of the reforming industr Ā nderstanding HoĀ­ to Build High Performance €€ Business models to sta ahead in turā€šulent times €€ – FloĀ­ ā€žonster €2 – Regional hampion €3 – Product Specialist € – Primar ā€žarkets PoĀ­erhouse €… – Risk ā€žaster ۠ Building a strateg ā‚¬Ā onclusion ā‚¬Ā 2

Full Report Introduction This is not an eas time to ā€še running an investment ā€šank— and the idea that an investment ā€šank could ā€še high performing is seen ā€š man as a distant dreamˆ The industr Ā­as facing significant challenges ā€šefore the 2ā€ā€ā€¢ financial crisis struck ā€šut as the sovereign deā€št crisis gathers pace— the challenges and rate of change seem to ā€še acceleratingˆ This has resulted in a period of intense ‹hile these findings provide some transformation for the industr— in Ā­hich important lessons— it is clear that the Ā­orld the leading financial institutions are of investment ā€šanking is fundamentall contending Ā­ith a litan of pressures changingˆ Banks are facing a unprecedented as the ā€šattle to serve their clients in a arra of pressures— Ā­hich result in a profitaā€šle and sustainaā€šle fashionˆ In light significant sŒueeŽe on profitaā€šilit and an of this challenging and volatile environment— increasingl compleā€˜ marketplace— all under Accenture has conducted a stud aimed heightened competitionˆ learl— reā€™ā€šuilding at identifing the characteristics and a long’term strateg during this time of attriā€šutes of high performance to help change and uncertaint is challengingˆ ā€šanks understand Ā­hat the need to do To assist Ā­ith this process— this stud outlines to ā€še successful ā€šoth through this time five ā€šusiness models for the future— Ā­hich of change and in the futureˆ Ā­ill help ā€šanks firstl to frame a strategic As part of this— Ā­e have conducted detailed planning eā€˜ercise— and secondl to ā€šetter financial analsis of recent performance— understand the choices the need to make assessed the reforms facing the industr— and the conseŒuences of these choicesˆ and evaluated Ā­hat ā€šanks Ā­ill need to Further— the models highlight the capaā€šilities do to ā€še successful in the futureˆ This reŒuired to ā€še successful— and hoĀ­ these performance analsis has identified tĀ­o var for different marketsˆ distinct categories of high performers— ā€œoĀ­ is the time for ā€šanks to change their tĀ­o ā€˜scale Ā­inners’ and a smaller cluster approachˆ The must face up to a more of ā€˜focused Ā­inners’ˆ This shoĀ­s there have constrained environment and— as a result— ā€šeen multiple routes to high performance can no longer attempt to offer all things and that success is not necessaril to all peopleˆ Instead— the must take a dependent on scaleˆ The results have also more focused approach to ā€šuilding an highlighted the importance of staā€šilit— advantage in those markets in Ā­hich the ā€šoth in terms of culture and strategic focus— can feasiā€šl compete and Ā­hich remain in generating sustainaā€šle performanceˆ relevant to their clientsˆ 3

Full ReportFull Report The Anatom of High Performance Performance at the top of the investment ā€šanking industr is inherentl volatile and has alĀ­as ā€šeen soˆ ˜ver the past decade eleven different ā€šanks have recorded investment ā€šanking revenues that placed them in the top five of the industr— Ā­hich highlights the challenge of sustaining a leading positionˆ The rise and fall of ›ehman Brothers— and further ā€šack— œreā€˜el Burnham ›amā€šert and Salomon Brothers— further demonstrates this point— and interim results for 2ā€ā‚¬ā‚¬ again suggest this volatilit in evidenceˆ Accenture’s High Performance Business These have ā€šeen scored ā€šased on relative Research programme defines high performance against the peer set— and performance as sustained outperformance consolidated to give each ā€šank an overall against peer set across a numā€šer of performance scoreˆ These overall scores are financial metricsˆ This programme has plotted against average annual revenues analsed more than ā€ ā€”ā€ā€ā€ companies over over the period to map the results and nine ears— across all industries— to identif identif similar characteristics ā€šetĀ­een the differentiating factors that constitute the ā€šanksˆ –see figure 2— high performanceˆ As Ā­ell as reflecting on ā€šroader historical Figure 1 trends in the industr— Ā­e have tailored High Performance Metrics for Investment Banking this research for investment ā€šanking to conduct detailed financial analsis of recent Profitability 1 year, 3 year Return on allocated Euity performanceˆ For this— Ā­e have assessed the 1 year, 3 year Return on ssets ĀIB unitĀ ۥ leading ā€šanks –selected ā€šased on siŽe 1 year, 3 year ostĀIncome Ratio and puā€šlic availaā€šilit of data— across siā€˜ Efficiency 1 year, 3 year Productivity Ratio ĀRevenueĀHeadcountĀ dimensionsĀ profitaā€šilit— efficienc— staā€šilit— groĀ­th— capital strength and riskˆ These 1 year, 3 year Ā­otal Return to hareholders dimensions provide a ā€šalanced vieĀ­ of core tability € year Median ā€šutʒerformance ĀProfitabilityĀ ā€šusiness performance— assessing the ā€šanks € year Median ā€šutʒerformance ĀEfficiencyĀ € year Median ā€šutʒerformance ĀRevenue ā€žro…thĀ through the lens of their shareholdersˆ ˜ur analsis covers the last three Revenue ā€žro…th Ā1 year, † year ĀĀā€žRĀ full financial ears— revieĀ­ing ā„¢ust the ā€žro…th onsensus nalyst ā€šutlook Ā3 year averageĀ investment ā€šanking unit in the case of omʒetitive Market Ranking Ā1 yearĀ universal ā€šanksˆ This period has ā€šeen an ore Ā­ier 1 aʒital Ratio Ā3 year averageĀ eā€˜traordinar time for the industr – from aʒital trength —everage Ratio Ā3 year averageĀ crisis to recover to turā€šulence again – ā€šut —iuidity Ratio Ā3 year averageĀ the aā€šilit to deal Ā­ith adversit provides telling performance lessonsˆ Å”ach dimension ˆaR Āannual average, 3 year ʒeriodĀ has ā€šeen eŒuall Ā­eighted and has ā€šeen Risk ˆaR ˆolatility Āannual, 3 year ʒeriodĀ assessed through a numā€šer of industr 1 year, 3 year Risk‰Šeighting specific financial metricsˆ –see figure €— SourceĀ Accenture Research 

Full Report High performance in Standard hartered and Roal Bank of difficult these plaers are having in investment ā€šanking toda anada— that have emerged in our attempting to compete directl Ā­ith assessmentˆ Their success— most notaā€šl the largest ā€šanksˆ ‹ith revenues in ˜ur results shoĀ­ there are multiple routes through high profitaā€šilit— efficienc and some cases a half or a third of those at to successˆ Both large plaers –­ho have staā€šilit— is ā€šased on their strategic focus the largest ā€šanks— taking them on in the mastered a diversified offering— and much on certain markets and capaā€šilitiesˆ scale ā€šattle is clearl challengingˆ Rather smaller investment ā€šanking units have The results also highlight a ver clustered than concentrating on heading along the generated high performanceˆ Success is middle groundˆ ‹hile all metrics have ā€˜ā€™aā€˜is— ā€šanks should think strategicall not dependent on scale alone— as is ā€šeen normalised for the effect of siŽe— the aā€šout hoĀ­ to head up the ’aā€˜is— as the demonstrated ā€š the strong results shoĀ­n strong correlation ā€šetĀ­een overall results shoĀ­ that there are alternative ā€š the cluster of ā€˜focused Ā­inners’— such as performance and scale demonstrates the routes to successˆ Figure 2 Performance nalysis 3 Figure 1 ĀĀ Āocused inners Scale inners High Performance Metrics for Investment Banking RBC Santander Goldman Sachs or e Ā Standard Chartered JP Morgan Sc ce HSBC an Barclaā€šs Caā€žital r m BAML RBS Citi r ‹ o Pe Ā €BS BĀ­P Pariʒas SociĆ©tĆ© GĆ©nĆ©rale Deutsche Bank Credit Suisse Morgan Stanleā€š CrĆ©dit Agricole  Ā­omura Ā Å’Ā 3 † 3 † Ā3 Āā€  33 A…erage Annual Re…enues ĀĀĀā€  – ĀĀĀĀ ˆ‰ƒnÅ  SourcesĀ ompan Reports— Bloomā€šerg— œealogic— Å”uromone— Accenture Research …

Full Report Performance anatom ā€œot uneā€˜pectedl in these trouā€šled times— capital strength has also ā€šeen a ke driver The ā€šalance of scores across each of the of high performanceˆ The aā€šilit of ā€šanks performance dimensions varies across the to effectivel distriā€šute capital to ā€šanksˆ HoĀ­ever— a numā€šer of notaā€šle profitaā€šle areas— to aā€šsorā€š losses and to patterns have emergedˆ In particular— the provide a strong ā€šase for long’term— results shoĀ­ that profitaā€šilit— staā€šilit— consistent performance is a clear capital strength and a mastering of risk competitive advantageˆ ā€žeasuring capital differentiate the Ā­innersˆ ounter to strength through the three pillars of analsts’ perceptions— our analsis shoĀ­s capital adeŒuac — core tier € capital— that groĀ­th does not constitute a critical leverage and liŒuidit — the research element of performanceˆ Some of the ā€šanks shoĀ­s that ā€šanks that recapitalised or that scored highl on overall performance have a large retail depositor ā€šase score Ā­ere aā€šle to do so despite coming in the highl— and that the ā€˜scale Ā­inners’ have ā€šottom Œuartile for groĀ­th— Ā­hile some of demonstrated good control over leverageˆ the leading performers for groĀ­th Ā­ere not amongst our overall high performersˆ The results should provide grounds for learl— Ā­hilst groĀ­th numā€šers graā€š the optimismˆ High performance must ā€še ā€šuilt headlines each Œuarter— the are not from a sustainaā€šle ā€šase— ā€šoth in terms of necessaril the ke performance indicator capital and culture— ā€šut Ā­hile scale can over the longer termˆ deliver high performance— it is onl one pathˆ Product and service differentiation Achieving staā€šilit has hoĀ­ever ā€šeen remain ke attriā€šutes— and ā€šanks must shoĀ­n to ā€še a ke marker of high appreciate their inherent strengths and performanceˆ Interestingl— in a reflection relative positioning to use this to ā€šreak out of the market conditions— onl three ā€šanks of the middle groundˆ All this must ā€še done managed to generate positive total returns Ā­ith a recognition of hoĀ­ the game is to shareholders –TRS— over the entiret of changing as the industr reforms— to ensure the periodˆ Further analsis has shoĀ­n that that the choices ā€šanks make appropriatel success of the top performers in this address the challenges the faceˆ categor highlights the necessit of ā€šuilding a loal client ā€šase— a dependaā€šle pool of talent— and a consistent culture to help an organisation move toĀ­ards high performanceˆ †

Full Report The FutureĀ A Reforming Industr An industr under pressure If high ʒerformance has historically been Figure 3 achieved through multiʒle routes, …hich Pressures ā€˜acing Ā­he Investment Banking Industry of these remain viable as the industry reforms‹ Many banks are struggling to ensure they can tackle the immediate Increasing Expectations t…in concerns of regulatory comʒliance and cost cuttingŒ Ho…ever, as they seek egulator Ālient Shareholder to achieve high ʒerformance, banks need to move beyond this minimum and + address all of the ʒressuresŒ Ā­he challenge Unprecedented Market Pressures is a significant one, but it is not insurmountable, and to the right …e set Economic Political Āechnological out a frame…ork that allo…s eŽecutives to consider the full array of ʒressures + they are facing and understand the key Long-term Global Shifts characteristics that …ill shaʒe the industry as it reformsŒ –see figure 3— Āonsumer Āorporate Geo-Political SourceĀ Accenture Research ā€œ This is certainl the most comprehensive reform since the ā‚¬Ā3ā€sĖ†ā€ –Ben Bernanke on financial regulation— hairman of the Federal Reserve— Ā¢une 2ā€ā‚¬ā‚¬ā€” Ā

Full Report Å”ā€˜pectations ā€žarket pressures ›ong’term gloā€šal are increasing are unprecedented shifts prove impossiā€šle The first thing to recognise is that the in their severit to ignore eā€˜pectations placed on investment ā€šanks The macro factors that have a particularl An attempt to think aā€šout hoĀ­ to are increasing in ā€šoth their numā€šer and intense effect on the investment ā€šanking strategicall respond to future developments their stringencĀ industr are also strainedĀ needs to account for the long’term gloā€šal Regulators are demanding the sĀ­iftl Economic conditions are fraught Ā­ith trendsˆ These can ā€še categorised as shifts compl Ā­ith strict neĀ­ capital and liŒuidit uncertaint Ā­ith a sovereign deā€št crisis in consumer ā€šehaviour— largel propagated regimes— interpret the minutiae of in Ā­estern economies— disparit in groĀ­th ā€š suā€šstantial demographic shifts— derivatives reform on ā€šoth sides of the rates ā€šetĀ­een different regions— and volatilit a recaliā€šration of the corporate landscape— Atlantic— and produce an arra of data in Ā­orld commodities marketsˆ These are notaā€šl through the rise of the emerging reports to prove their financial healthˆ comā€šining to hamper trading revenues markets corporation as a gloā€šal plaer— and— Shareholders are reŒuiring ā€šanks to and dampen appetites in primar marketsˆ ā€šroader still— geo-political trends that Ā­ill reduce cost ā€šases— increase transparenc The political climate is testing— Ā­ith recast the international climate in Ā­hich and improve the integrit of their antiā€™ā€šanking sentiment evident in a ā€šusiness is conductedˆ corporate governanceˆ HoĀ­ever— the also numā€šer of influential financial centresˆ continue to eā€˜pect to achieve the kind of A range of potential taā€˜es and levies on supernormal returns that are reŒuired of financial activities are ā€šeing considered an industr Ā­ith such inherent volatilitˆ and the unpredictaā€šle decision making Clients Ā­ant their ā€šank to ā€še a process— periodicall hiā„¢acked for electoral source of simple— unā€šiased advice— point scoring— undermines an certaint Ā­hilst providing a trul relevant— aā€šout future developmentsˆ high’value serviceˆ Technological change necessitates attention— as ā€šanks face up to an increasingl monopolistic infrastructure environment— Ā­hile attempting to keep pace Ā­ith an accelerating rate of innovation and the conseŒuent skills shortages in ke areas such as latenc developmentˆ ā€œ If Ā£investment ā€šanks¤ Ā­ant to do proprietar trading— then the shouldn’t ā€še ā€šanksĖ†ā€ Paul ˆolcker, ĀIntervie… …ith Å  ’, May †, ā€œā€11Ā •

Full Report haracteristics of the reforming industr ‹hen considered in total it is clear seven distinct ā€šut interĀ­oven that these pressures are intenseˆ From characteristics emerge— all of Ā­hich ā€šanks a considered appreciation of the cumulative Ā­ill need to respond to as the ā€šuild— and impact of the pressures outlined ā€šelo­— hone— their future strategˆ –see figure — Figure 4 haracteristics of a Reforming Industry Increased aʒital onstraints Intense Regulatory ā€šversight ccelerated Product ommoditisation ignificant Regulatory rbitrage Reduced Proʒrietary Risk Ā­aking Integrated ā€žlobal Marketʒlace Heightened omʒetition SourceĀ Accenture Research A Ā­idespread sŒueeŽe efficient in their capital allocationˆ Secondl— and the emergence of significant market on traditional sources certain asset classes and products tpes Ā­ill infrastructure opportunitiesˆ struggle to generate returns that eā€˜ceed ›eading investment ā€šanks Ā­ill also have of profitaā€šilit their cost of capitalˆ nder these changes— to contend Ā­ith reduced proprietary ris ā€žan sources of the spectacular profits ā€šanks should use return on risk’­eighted taingŒ Reliance on principal activities that ā€šanks enā„¢oed up to 2ā€ā€Ā have assets as the central measure of a ā€šusiness as a source of revenues differs ā€šetĀ­een ā€šeen the direct target of national and line’s performanceˆ institutions— and remains someĀ­hat international regulators— sŒueeŽing Accelerated product commoditisation opaŒue— ā€šut Ā­hatever final form the ā€šanks alread suffering from continued is also transforming large parts of the ā€˜Ā¦olcker rule’ takes it Ā­ill significantl economic malaiseĀ investment ā€šanking ā€šusinessˆ ‹hilst curtail profitaā€šilitˆ The stipulations are Increased capital constraints that ā€šanks products and processes have alĀ­as likel to ā€še intricate and compleā€˜ā€” ā€šut face Ā­ill radicall alter the strategic decision commoditised— technolog developments man ā€šanks have reacted ā€š simpl making processˆ The Basel III accord are significantl accelerating the pace divesting funds and dismantling once underpins this neĀ­ focus on capital ā€šut the of commoditisationˆ This Ā­ill ā€še further priŽed proprietar trading positionsˆ headline percentages mask the scale of the accelerated in the immediate future for As risk taking shifts to the ā€šu’side— changeˆ As Ā­ell as raising the reŒuired ratio— certain derivatives products folloĀ­ing a investment ā€šanks are likel to focus this agreement recaliā€šrates the calculations— numā€šer of regulator mandates— Ā­hich efforts to take on risk through providing meaning— in dollar terms— the capital held on Ā­ill result in previousl attractive margins risk management solutions to clients ā€šalance sheets Ā­ill increase sharplˆ This is in the most liŒuid derivatives –eˆgˆ Interest or managing their oĀ­n eā€˜posure on ā€šefore accounting for various national Rate SĀ­aps— collapsing at precisel the same a sophisticated— intra’da ā€šasisˆ add’ons— additional reŒuirements for „’SIFIs time that huge investment is reŒuired in –„loā€šal Sstemicall Important Financial the technolog reŒuired to trade themˆ Institutions—— or the impact of sovereign deā€št This is likel to lead to ā€šoth a standardisation Ā­rite doĀ­nsˆ This Ā­ill have tĀ­o important of ā€šu’side reŒuirements— as clients are effectsˆ Firstl— ā€šanks Ā­ill need to ā€še more unĀ­illing to pa the price of specialisation— Ā

Full Report The marketplace in Figure Ā Ā­hich investment ā€šanks Industry ˆalue hain operate is ā€šecoming increasingl compleā€˜ Buy-Side Participants Investment ā€šanking is complicated— Risk taking is shifting to buy-side encompassing a range of complimentar institutions, accelerated by a series of high-profile spin-outs and divestments ā€šut fundamentall different activities designed to serve a ā€šroad arra of clients Specialist and across the Ā­orldˆ HoĀ­ever recent BoutiĀue ʒdvisory irms nvestment Banks developments— coupled Ā­ith long’term ʒdvisory firms are trends— are rapidl increasing this compleā€˜itˆ increasing in prevalence Primary Secondary due to shifts in senior arkets arkets Broking irms and The intense regulatory oersight in talent and an ability ĀiĀuidity Providers the Ā­orld’s most important financial to take long-term Āā€šĘ’ ā„¢urisdictions is increasing the cost of strategic bets Āuities Smaller specialist brokers are winning compliance— ā€šoth in terms of financial ʒdvisory business due to levies and the commitment of specialist specialist provision, personnelˆ Ā„iven the mandate regulators ā€žĀ a need for diversified sources of liĀuidity noĀ­ possess— leading ā€šanks need to activel arket Ātilities  ā€žā€ž and a relative lack of manage these relationships and heighten ā€¦ā€žĀ regulatory scrutiny cross functional co’ordinationˆ This should xpertise in clearing, alloĀ­ them to reduce time’consuming— settlement and collateral management Ā­perations and € unctions arduous and potentiall eā€˜pensive periods is moving to specialist of censureˆ It Ā­ill ā€še costl and culturall providers difficult— ā€šut this transformation should ā€še arket nfrastructure prioritised— especiall given the increasing trend of posting regulator staff inside Vertical integration is allowing exchanges the Ā­orld’s largest financial institutions and clearing houses to use economies of scale and regulatory change to challenge on a semi’permanent ā€šasisˆ the traditional brokerage model SourceĀ Accenture Research ‹hilst regulator oversight is universall intensifing— there is— and Ā­ill continue to ā€še— signiĀicant regulatory arĀitrageŒ localitˆ This means a proliferation of centres such as BraŽil— into gloā€šal plaers— ‹hile the eā€˜pectation is that gloā€šal 2’hour trading capaā€šilities and the and the fundamental challenge presented regulation on financial markets Ā­ill align— geographic dispersal of senior leadership ā€š rapidl institutionalising ā€šu’side over the neā€˜t three to five ears a numā€šer teamsˆ ‹hether assisting eā€˜isting clients operations and increasingl consolidated of transformative regulator agenda Ā­ill ā€še to enter neĀ­ markets— or acŒuiring neĀ­ infrastructure plaersˆ These ā€œneĀ­ā€ still in train— creating— at least in the short clients— ā€šanks should position themselves entrants threaten to undermine the term— an imā€šalanced competitive gloā€šal to ā€šenefit from this gloā€šal integrationˆ primac of the investment ā€šank ā€š marketplaceˆ Such imā€šalance can ā€še caused recaliā€šrating the industr value chainˆ ā€š the slightest difference in technicalitiesˆ Heightened competition In a Ā­orst case scenario— such a move In order to grasp these geographicall could lead to a fragmentation of the specific opportunities ā€šanks Ā­ill need to from ā€šoth traditional and industr as the traditional investment ā€še aĀ­are of regional developments and non’traditional sources ā€šanks are disintermediatedˆ –see figure …— organisationall fleā€˜iā€šle enough to respondˆ This could lead to an increasing prevalence This gloā€šalised market Ā­ill ā€še intensel In short— there is a lot for ā€šanks to face up of ā„¢urisdictionall segregated ā€šusinessesˆ competitive— even more so than in the pastˆ toˆ The industr is reforming— and despite The reason Ā­h gloā€šal competitive For one thing— investment ā€šanks’ increased ā€šeing overloaded Ā­ith the immediate— imā€šalances are so important is that ā€šanks reliance on their client ā€šase to generate and not insignificant— distractions of cost are operating in a more integrated gloĀal revenues means competition Ā­ill ā€še cutting and regulator compliance— ā€šanks maretplace It no longer suffices to run fiercest in those ā€šusiness lines— such as must understand all of these changes as a series of discrete operations from various prime services— Ā­here a relationship is the look to re’estaā€šlish their market localities and claim a gloā€šal footprintˆ clearl definedˆ Another ke feature is the presence and competitive positionˆ Rather ā€šanks must operate a unified— emergence of a neĀ­ tpe of competitionˆ sophisticated ā€šusiness that grants clients This comes in the form of ā€šoth the access to opportunities regardless of evolution of regional ā€šanks— in ā€šurgeoning ā‚¬ā€

Full ReportFull Report Figure Ā nderstanding HoĀ­ to Build Industry ˆalue hainHigh Performance Business models to sta ahead in turā€šulent times As ā€šanks face up to this uncertain This Ā­ill necessitate a change in mindset can support a ā€šank on its Ā­a to high environment— developing an effective for ā€šanks historicall used to plaing in all performance— each representing a different strateg is challengingˆ HoĀ­ever— market markets— to taking risks— enamoured ā€š discipline of investment ā€šankingˆ These dislocation Ā­ill ā€šring opportunities for novel— compleā€˜ products and— at times models detail the management choices that those aā€šle to look ā€šeond the short’ putting the interests of the client secondˆ ā€šanks need to make and the conseŒuences term concernsˆ The first step in this The ā€œstrategic tourismā€ that man Ā­ere of these decisions— Ā­hich— Ā­hen effectivel ā„¢ourne is a detailed evaluation of the guilt of is no longer sustainaā€šleˆ co’ordinated— generate positive feedā€šack € portfolio of ā€šusiness lines in Ā­hich the Importantl— ā€šanks must put their clients’ loopsˆ An understanding of these features ā€šank operatesˆ As outlined aā€šove— agenda at the centre of this eā€˜ercise— to and hoĀ­ the interact is crucial to sluggish groĀ­th— reduced profitaā€šilit ensure relevance in an intensel competitive developing a competitive advantageˆ and increasing constraints on capital marketˆ The must then diligentl focus on Additionall— Accenture’s in depth ā€˜Scales mean that man ā€šusiness lines Ā­ill sustaining a competitive advantage in their of ā€žaster’ outline the ā€šasic— competitive struggle to generate returns greater chosen markets and patientl develop the and market leading characteristics of each than their cost of capitalˆ This calls for supporting capaā€šilities reŒuired to Ā­inˆ of the features of the models across all ā€šanks to ā„¢ustif the areas in Ā­hich the Based on our research and our eā€˜perience functions of an investment ā€šank— Ā­hich operate and concentrate on those in Ā­ith leading investment ā€šanks— Ā­e have helps to ā€šuild a detailed understanding Ā­hich the can feasiā€šl competeˆ identified five distinct ā€šusiness models that of hoĀ­ to develop Ā­inning propositionˆ € This frameĀ­ork is adapted from ā€˜From Strateg to Business ā€žodels and to Tactics’— asadesusā€™ā€žasanell and Ricart— puā€šĖ† IÅ”SÅ” Business School ‹orking Paper— ā€œovˆ 2ā€ā€Ā €€

Full Report FloĀ­ ā€žonster Based around a highl commoditised increasing the pace of commoditisation— annual investment costs under a latenc product set— –eˆgˆ cash eŒuities— F§—— pushing more products toĀ­ards the floĀ­ driven— technolog ā€˜arms race’— and to the FloĀ­ ā€žonster model relies on model— at a faster rateˆ In particular— this provide the directional information that processing huge trade volumes at is a process that is likel to ā€še accelerated traders so desire— Ā­hich— amongst other eā€˜tremel tight spreadsˆ The model for certain ˜T derivatives— as the ā€šenefits— enaā€šles accurate pricingˆ is focused on serving sophisticated standardise folloĀ­ing reform to ā€šecome This need for critical mass hoĀ­ever— institutional clients— operating in highl centrall cleared and eā€˜change’tradedˆ alongside rising capital constraints developed capital markets— and is premised This provides opportunities for FloĀ­ challenging returns on eŒuit— means on three elementsĀ efficient technolog ā€žonsters to ā€šroaden the product setˆ that Ā­e see onl three to five plaers ā€šeing to reliaā€šl and rapidl process millions ‹hile the model appears simple in terms aā€šle to survive in each floĀ­ marketˆ This of trades per second— highl competitive of the small numā€šer of choices— long term— consolidation Ā­ill pla into the hands of pricing— and strong sales relationships patient investment is necessar to ā€šuild market leaders ā€šut Ā­ill force those outside to attract client ā€šusinessˆ the market’leading capaā€šilities reŒuiredˆ this ā€šracket to make strategic call as to Technolog developments and a range A critical mass of volume is crucial to make Ā­hether the Ā­ill ā€še aā€šle to surviveˆ of regulator proposals are rapidl the model Ā­ork— ā€šoth to support the high Figure ā€˜lo… Monster Model Key Āhoice Āore Ā­usiness ʒlow Āonseā€šuence Performance Outcome Differentiator Pre€reā€šuisite to operate in the marĀet SourceĀ Accenture Research Sales Team Strong Ālient Āeputation Āelationships Talent Development Tight High Spreads Etensive arĀet Volume Ārossing Āonnectivity of Orders Āeduced Headcount Āosts Proven  ility Āeputation as Āetention to Eecute with ccurate arĀet aĀer of Spreads Low Latency Āesearch Āontent utomated Processes ccurate Directional Information Pricing High Profits Industrialised Operations Effective Position Position anagement Āule Ā­ased anagement Āapa ility Eecution Powerful and Efficient Infrastructure Investment in Latency Developers High and Effective Technology Investment €2

Full Report Regional hampion As ā€šanks look to concentrate on serving a client— ā€šanks must emplo intelligent model should focus on deepening loal client ā€šase— the Regional hampion segmentation to ensure an appropriate penetration Ā­ithin their eā€˜isting client model is gaining increasing attentionˆ The level of serviceˆ As corporates tend to ā€šase and— Ā­here appropriate— reinvesting model is ā€šased on effectivel cross’selling have loĀ­er price sensitivit and a loĀ­er profits in providing ā€šalance sheet for risk management and financing solutions freŒuenc of trading— ā€šanks are aā€šle lending— a service corporate clients to eā€˜isting corporate clients— Ā­hich given to charge Ā­ide— profitaā€šle spreads— ā€šut value highlˆ the nature of stick long’term relationships segmentation is again important here and loĀ­ price sensitivities— creates a to ensure appropriate pricing— especiall sustainaā€šle and profitaā€šle franchiseˆ given rising transparencˆ ‹hilst a simple model to eā€˜ecute— a Banks Ā­ill need to assist clients Ā­ith strong foundation of eā€˜isting corporate neĀ­ derivative trading reŒuirements –eˆgˆ relationships— ā€šased around a core ā€šanking posting collateral and margin calls— and proposition or primar markets advisor— is pricing ma also need to take into account a pre’reŒuisiteˆ lients value service Œualit the increasing cost to serve as regulator ā€šut as the volumes var from client to and compliance costs riseˆ Adopters of the Figure Ā­ Regional hamʒion Model Key Choice Pre-reā€šuisite to enaʒle cross-sell Conseā€šuence Primary Markets †utcome Relationship EĀisting Long ermĀ­ Core Banking (e.g. NMDĀ Sticy elationships Proposition Core ā€žusiness €low Performance …ifferentiator Effective Cross-Sell LenĀing SourceĀ Accenture Research is Management €inancing ĀSeconĀary Marets High Service Quality Balance Sheet Low Price Commitment Sensitivity Targeted Service Effective Delivery Information Management Wide Systems Spreads Appropriate Cost Targeted to Serve Technology Ānvestment igh igh proĀits ProĀits €3

Full Report Product Specialist ‹ith the consolidation in the FloĀ­ environment of intense regulation and in an environment Ā­here intellectual ā€žonster model restricting its viaā€šilit to a rising gloā€šalisationˆ Furthermore— gloā€šal propert cannot ā€še patented— the aā€šilit feĀ­ large plaers— more ā€šanks Ā­ill need to regulator discrepancies have and Ā­ill to continuall innovate— to redefine client focus on developing product specialisms to continue to create opportunities for needs and sustain differentiation— is crucial differentiate themselves and estaā€šlish a geographic niche plasˆ to successˆ Banks must also face up to clear market identitˆ Successful adoption of the model reŒuires the challenge of the increasing pace of Product specialisms can var from investment in specialist capaā€šilities— commoditisation— Ā­hich Ā­ill mean that as cornering a particular tpe of deā€št including Œuantitative developers and the products that underpin their specialism instrument or regional interest rate ā€šespoke technolog to develop mature and ā€šecome floĀ­ā€™ā€šased— a clear solution— to ā€šeing knoĀ­n for an aā€šilit to differentiated productsˆ ‹ith loĀ­ ā€šarriers strategic choice— as to Ā­hether the can structure highl eā€˜otic trades or eā€˜ecute to entr— the model is arguaā€šl the easiest continue supporting the product— is reŒuiredˆ ā€šespoke currenc pairsˆ Traditionall served to enter— freŒuentl leading to a large in a single ā„¢urisdiction— the model is numā€šer of market participants and rapidl comparaā€šl simple in a compleā€˜ eroding competitive advantageˆ Similarl— Figure € Product ʒecialist Model Key Choice Core Business ʒloĀ Conseā€žuence Performance Outcome Differentiator SourceĀ Accenture Research Deep arket ĀnoĀledge Āigh arket Share Talent Development Detailed Insightful esearch nalytics Content Competitive Specialist Strong eputation Pricing Technology Development Innovative Proven bility Product to ā‚¬ā€šecute Investment in Development High Product Specific Āigh uality Profits Capabilities Specialist Bespoke or Niche arket Provision Infrastructure Offering Cost­€fficient arket Provision €

Full Report Primar ā€žarkets PoĀ­erhouse The Primar ā€žarkets PoĀ­erhouse model Ā„iven the eā€˜tremel high cost of failure for houses— given the premium placed on is ā€šuilt around the competence to advise issuances and deals— clients tend to lack specialist advice and strong relationshipsˆ or structure profitaā€šle ā€šut infreŒuent price sensitivit— alloĀ­ing ā€šanks to charge Banks looking to differentiate are investing issuances or dealsˆ The model relies on high feesˆ The aā€šilit to eā€˜ecute or in effective information management specialist talent— Ā­ith deep sector’specific effectivel distriā€šute an issuance is rightl sstems to create deep client insights eā€˜pertise and strong relationships— and seen as critical— ā€šut a safet’first approach and offer targeted service deliverˆ a strong ā€šrandˆ This centralit of ā€šrand Ā­orks to the advantage of incumā€šent— The fact that this is a non capital’intensive acts as a consideraā€šle ā€šarrier to entr— estaā€šlished plaers— reinforcing the need and a loĀ­ price’sensitive market means given the significant time it takes to for a strong ā€šrandˆ that the model Ā­ill continue to attract developˆ The model is made attractive ›arge plaers can differentiate through competition— ā€šut onl ā€šanks that take— ā€š its loĀ­ capital intensit and— in an the aā€šilit to provide financing alongside or have taken— the time to develop strong increasingl integrated gloā€šal marketplace— ā€žĀØA transactions— Ā­hich can ā€še an ā€šrands Ā­ill ā€še aā€šle to Ā­inˆ Ā­ill provide opportunities for ā€šanks to efficient allocation of capital due to the transfer capaā€šilities to neĀ­ geographies profitaā€šilit of the modelˆ HoĀ­ever— there and neĀ­ clientsˆ remains plent of room for ā€šoutiŒue Figure ā€š Primary Markets Po…erhouse Model Key Choice Core BĀsiness Flow Conseā€°Āence Performance ā€žĀtcome Differentiator SourceĀ Accenture Research Targeted ffective Information Deep Client Insight Technology anagement Systems Investment ow Technology Targeted Aligned ā€ž…ectives Costs Service Delivery High Fees ow Price Sensitivity Strong Brand ong†Term€ Stic—y High Relationships Profits Proven Aility to ĀĀecĀte Competitive advantage Deep Sector†Specific for larger players ˆnowledge High evels of TrĀst Balance Financing Boo—†BĀilding DistriĀting Pricing at a Senior evel Sheet Provision Specialist Capailities Ā Ā­A€ C € DC € ā€šeographicʒ Renowned Talent €…

Full Report Risk ā€žaster Taking on and managing risk has alĀ­as confidence— Ā­hich must come from This reŒuires investment in poĀ­erful ā€šeen— and Ā­ill remain— core to investment leadership— and clear communication of technolog to process compleā€˜ eā€˜posure ā€šankingˆ HoĀ­ever— the aā€šilit for ā€šanks to the risk strategies and appetite of the calculations at high speeds— and to make do so is clearl challenged ā€š regulationˆ ā€šankˆ Additionall— the aā€šilit to commit availaā€šle the right information at the right Reforms designed to restrict proprietar is dependent on organisational fleā€˜iā€šilit— timeˆ ā€žost of all— a culture of effective risk trading –eˆgˆ the ā€˜Ā¦olcker rule’— are likel to ā€šack eā€˜ecutives’ decisions Ā­ith control must ā€še spread throughout the to curā€š a ā€šank’s aā€šilit to take on risk to a sufficient speed to market— a challenge for organisation— to ensure continual discrete set of more limited forms— notaā€šl puā€šlicall’listed ā€šanks Ā­hen competing aĀ­areness and management of risks takenˆ hedging and market’makingˆ Increasing Ā­ith more nimā€šle private firmsˆ The model is the most compleā€˜ā€” and regulator oversight Ā­ill also force ā€šanks Risk ā€žasters must also understand hoĀ­ takes the most time to adopt of the five to demonstrate more effective risk control— to maā€˜imise their risk mitigation strategies Ā­e have outlined ā€šut risk master has causing compliance costs to riseˆ and control unĀ­anted riskˆ The model calls ā€šeen shoĀ­n— and is likel to remain— Successfull taking on risk reŒuires for informed supervisor committees that a ke performance differentiatorˆ effective control— management and have the poĀ­er to ā€šoth control and Œuickl commitmentˆ But commitment reŒuires pursue risks ā€šased on reliaā€šle informationˆ Figure 1ʒ Risk Master Model Key hoice ore ā€šusiness low onseʒuence ĀerĀormance utcome DiĀĀerentiator SourceĀ Accenture Research Sustainable Revenues Hig Profits Dependant Algorithmic lient low EĀĀective Āosition on regulatory Hedging Execution Market-Making acilitation Management allowances Ability to Maximised Risk Enter Markets Mitigation Strategies Sufficient Commitment Effective Confidence to Control Take on Risk Market onditions Ability to React Clear and Efficient Ā­uickly Readily Available Process and Shareholder Management nĀormation Structures Appetite Ānderstanding rganisational Influential and Accurate and Rapid oĀ Risk lexibility Informed €aluations Supervisory Committees Effective Powerful and Management Efficient Systems Investment in Risk Management Capabilities ۠

Full ReportFull Report Building a strateg High performance in the neĀ­ era Ā­ill portfolio to fit to the model–s— in Ā­hich it effort are appropriatel targetedˆ Then— reŒuire a disciplined approachˆ The can feasiā€šl ā€še successfulˆ An understanding the ā€šank must assess it competence ā€šusiness models outlined in this paper are of the relevance to its clients must ā€še against each of the features of the model not prescriptive— rather an articulation of central to this eā€˜erciseˆ apital consumption and diligentl focus on ā€šuilding the market Ā­hat constitutes high performance in Ā­ill also ā€še a critical input and as such leading capaā€šilities reŒuired to develop different disciplines of investment ā€šankingˆ the ā€šank must assess capital consumption— a Ā­inning propositionˆ The are designed to help a ā€šank to frame alongside achievaā€šle profitaā€šilit measured The models should not ā€še considered its strategic planning as it looks to respond ā€š return on risk’­eighted assets— ā€š mutuall eā€˜clusive— or incompatiā€šle— ā€šut to the industr changesˆ This necessitates ā€šusiness lineˆ The challenge of this task the address fundamentall different a series of decisive steps— for a ā€šank to should not ā€še underestimatedˆ Scaling marketsˆ It is possiā€šle for a ā€šank to ā€še understand its clients and proposition ā€šack from— or eā€˜iting— current ā€šusiness successful in one— or a comā€šination— of to the Ā­ider marketplace— to select the lines is likel to ā€še necessar— ā€šut ā€šold models ā€šut the interpla ā€šetĀ­een each appropriate model–s— to fit this— and to and decisive action is called for Ā­ith Ā­ill ā€še different for each institution— and adeŒuatel focus on the chosen model–s— such limited resources— ā€šacked up ā€š a ā€šank must understand hoĀ­ its strengths so that the can ā€šuild the supporting disciplined focus on chosen strategiesˆ can provide links to other models if it is capaā€šilities reŒuired to develop a Second— it must focus on ā€šuilding a to pursue more than oneˆ ‹hat is clear Ā­inning competitive advantageˆ competitive advantage in its chosen is that the must address each model First— the ā€šank must select the appropriate model–s—ˆ nderstanding current independentl— understanding the varing ā€šusiness model–s—ˆ To do this— it must capaā€šilities against those descriā€šed in capaā€šilities— and investment reŒuirements recognise hoĀ­ current ā€šusiness lines appl the models Ā­ill help to ā€šalance investment for eachˆ to the models and then rationalise its decisions— and to ensure that spend and Figure 11 –ey aʒabilities MatriŽ ā€˜lo… Monster Regional hamʒion Product ʒecialist Primary Markets Risk Master Po…erhouse Ā­alent Sales teams and latenc Sector’specific ĀŖuantitative developers Industr eā€˜perts ompleā€˜ risk analsts developers relationship managers Ā­echnology Å”fficient— scalaā€šle and ā€žI sstems Tailored infrastructure Industrialisation of Risk management roā€šust trade processing process sstems Pricing Tight spreads Appropriate— Ā­ide ompetitive pricing High fees Accurate valuation spreads EŽecution ›oĀ­ latenc provision Aā€šilit to eā€˜ecute in Innovative development Price— ā€šookā€™ā€šuild— ommitment and and efficient straight’ multiple markets to of ā€šespoke products distriā€šute and provide understanding of risk through processing serve client needs specialist advice lient ervice Highl efficient and High Œualit ā€šut Innovation and access High Œualit— Aā€šilit to take on reliaā€šle eā€˜ecution appropriate level of to niche markets trust ā€šased risk to facilitate clients’ service needs lient Sales team led Based on a core ā€šanking Product’led model ›ong’term relationships ā€œĀ«A Relationshiʒs proposition— lending or ā€šuilt on trust advisor SourceĀ Accenture Research ā‚¬Ā

Full Report Although man of these capaā€šilities of choices— reflecting the management are uā€šiŒuitous across the models— the co’ordination and organisation alignment focus of investment varies— meaning reŒuired—— time to adopt –the numā€šer of that capaā€šilities are rarel transferaā€šleˆ conseŒuences— reflecting the time taken For instance— FloĀ­ ā€žonsters and Product for the effects of the choices to resonate Specialists ā€šoth call for investment in through the model—— and monetar talent— ā€šut Ā­hilst the former relies on investmentˆ –see figure €2— latenc developers and sales teams— the Ā„iven the constraints ā€šanks face— onl latter depends on Œuantitative analsts careful selection and adeŒuate focus and industr research eā€˜pertsˆ –see figure €€— on the model–s— appropriate to them The varing investment reŒuirements Ā­ill ensure the are not caught in the must also ā€še taken into accountˆ Å”ach clustered mid’marketˆ model varies in compleā€˜it –the numā€šer Figure 12 Investment onsiderations RisĀ Āaster Reional Champion rimary ĀarĀets oĀerhouse Complexity (# of choices) roduct Specialist loĀ Āonster Time to adopt (# of consequences) Size of bubble = relative investment required SourceĀ Accenture Research ā€œ Å”ā€˜iting and doĀ­nsiŽing ā€šusinesses Ā­hich are not value added to our client franchiseˆˆˆ this strateg plas to our strengths and is focused firml on the needs of our clientsĖ†ā€ –Sergio Å”rmotti— BS Ā„roup ĀÅ”Ėœā€” Investor Presentation— ā€œovemā€šer 2ā€ā‚¬ā‚¬ā€” ۥ

Full ReportFull Report onclusion A volatile— shifting Ā­orld of regulator and economic pressures is driving drastic changes in the investment ā€šanking industrˆ Banks need to aā€šandon the mindset of plaing in all markets that characterised strategies prior to the 2ā€ā€ā€¢ financial crisis and realise that the reforming industr— despite its tighter margins— capital constraints and regulator oversight— can provide opportunities amidst the dislocationˆ ritical to maā€˜imising the availaā€šle opportunities hoĀ­ever— is a more focused and disciplined approach to identifing the markets in Ā­hich to operate— ensuring a deeper alignment Ā­ith client needs— and continuall ā€šuilding and reā€™ā€šuilding on eā€˜isting strengthsˆ ā‚¬Ā

Aā€šout Accenture Accenture is a gloā€šal management consulting— technolog services and outsourcing compan— Ā­ith more than 2ĀĀā€”ā€ā€ā€ people serving clients in more than €2ā€ countriesˆ omā€šining unparalleled eā€˜perience— comprehensive capaā€šilities across all industries and ā€šusiness functions— and eā€˜tensive research on the Ā­orld’s most successful companies— Accenture collaā€šorates Ā­ith clients to help them ā€šecome high’performance ā€šusinesses and governmentsˆ The compan generated net revenues of S¬2…ˆ… ā€šillion for the fiscal ear ended Augˆ 3€— 2ā€ā‚¬ā‚¬Ė† Its home page is ­­­ˆaccentureˆcomˆ Accenture Å”ā€˜perts Boā€š Ā„ach Managing ˜irector, ā€žlobal aʒital Markets roā€šertˆpˆgachĀ®accentureˆcom ¯€ Āā‚¬Ā …2 ā€¦Āā€¦2 œean Ā¢ason enior EŽecutive, aʒital Markets deanˆlˆ™asonĀ®accentureˆcom ¯ 2ā€Ā • •2Āā€¦ Ā¢ames Sproule Head of aʒital Markets Research ā„¢amesˆrˆsprouleĀ®accentureˆcom ¯ 2ā€Ā • 33ā€¢Ā ˜liver °night aʒital Markets trategy oliverˆhˆknightĀ®accentureˆcom ¯ 2ā€3 33… 2ā€ ā€ Ā hristopher Hook aʒital Markets trategy christopherˆ™ˆhookĀ®accentureˆcom ¯ 2ā€3 33… €3Ā3 oʒyright Ā© ā€œā€1ā€œ ccenture ll rights reservedŒ ccenture, its logo, and High Performance ˜elivered are trademarks of ccentureŒ